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Veronica Blakely is a native of Tampa, Florida where she is an Instructor at a Community College. She teaches Public Speaking, Business, and General Education courses. She is also a former high school teacher who taught Reading at an inner city school and as a volunteer in the community.
Veronica is a published author of a best selling book of poetry on relationships in the African American community and she co-authored a book on education. Veronica has a Bachelors Degree in Speech Communication, a Masters Degree in Management, and an Education Specialist Degree.
In addition, Veronica is a Voice Over Talent and she facilitates workshops on a consultant basis on: Communication, Career Development, Reading, and Life Skills through her company, V’s Voice Enterprises, Inc.
For more information, contact Veronica at her website: www.VeronicaBlakely.Biz
3. Passive-Aggressive Communication
Most people tend to be passive-aggressive. They have difficulty expressing their thoughts and feelings clearly. They get their point across through sarcasm or through behavior, rather than speaking directly about their concerns and needs.
Assertive Communication = The Ideal Way To Communicate
The assertive communicator is able to express thoughts and feelings clearly and directly, yet they are mindful of not being disrespectful.
The keys to using assertive communication include:
It’s also important to stay away from absolute words and statements that tend to create defensiveness in others. These include: always, never, everyone, no one, I told you so, you should have, could have, would have, etc. Also refrain from giving advice and starting a sentence with “You.”